Care Coordination and Case Management

Our Integrated Health and Wellness Services are as varied as the issues that arise for those having difficulty adjusting at home, school, or in the community – issues such as depression, substance abuse, marital problems and other stress-related conditions.

Among the services provided by professional, dedicated staff are short-term and long-term counseling, stress management, activities therapy, vocational support and MICA services. Our community-based mental health clinics offer those with severe mental illness a broad range of outpatient services, while our residential & housing services provide residents with independent living skills, health management, counselor visits and educational and recreational opportunities. Our care coordination and case management programs help individuals continue living in the community and facilitate access to the services and supports necessary to enhance or maintain their level of functioning and personal satisfaction in their lives. We also focus on prevention, especially for our most vulnerable neighbors: children at risk of being separated from their families. The goals of our prevention programs are to strengthen family relationships in order to reduce the incidence of abuse and neglect.

Care Coordination & Case Management:

25 Chapel Street, Suite 901
Brooklyn, NY 11201

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

 

T: 718-398-0153
F: 718-623-2531

Yes

The BHCC- DOHMH program serves and assists individuals with a history of serious mental illness (SMI), and/or a history of multiple inpatient hospitalizations. These individuals may also have a history of co-occurring health and/or substance use episodes, and medically complex needs. The primary program goal is to help all service recipients continue living in the community and facilitate access to the services and supports necessary to enhance or maintain their level of functioning and sense of personal satisfaction in their lives and in their communities with respect to their individualized goals and objectives. The BHCC- DOHMH program provides services that are tailored to individual needs rather than imposing a single model of intensity. The range of services includes, but is not limited to: Developing overall rehabilitation and recovery goals;  Assisting individuals to make and keep appointments and escorting individuals to appointments as necessary; Promulgating an integrated health, mental health, co-occurring disorder approach in educating, linking, and assisting consumers in accessing needed mental and physical health, psychiatric and substance use services; Advocating and assisting individuals with gaining access to needed health and human; Providing health promotion services and medication education; Assisting with benefits/entitlements; Taking an active advocacy stance for people and teaching them to advocate for themselves whenever possible; Introducing the use of advanced directives and WRAP (Wellness Recovery Action Plan) and familiarization with rehabilitative skills training in areas relevant to their identified needs, wants and rehabilitative goals; Actively working to increase supported and competitive employment opportunities and linkages; Developing and maintaining family and community support while assertively and persistently engaging in the community and working towards full consumer stability and graduation to a less intense level of care within the continuum, of community-based services.

Age 18 and older diagnosed with DSM V diagnosis of mental illness. Must be ineligible for Medicaid.

B67, B54, B57

B67

A, C, F, R, 2 or 3 trains

Jay Street/Metrotech; Clark Street

Brooklyn 2

Brooklyn

St. Charles Borromeo, Assumption, Sacred Hearts-St. Stephen, St. Boniface, St. James Cathedral-Basilica, St. Mary Star of the Sea, St. Paul and St. Agnes, Visitation

25 Chapel Street, Suite 901
Brooklyn, NY 11201

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

 

T: 718-398-0153
F: 718-623-2531
 

Yes

The BHCC-HH program serves and assists individuals with a history of serious mental illness (SMI), and/or a history of multiple inpatient hospitalizations. These individuals may also have a history of co-occurring health and/or substance use episodes, and medically complex needs. The primary program goal is to help all service recipients continue living in the community and facilitate access to the services and supports necessary to enhance or maintain their level of functioning and sense of personal satisfaction in their lives and in their communities with respect to their individualized goals and objectives. The BHCC-HH program provides services that are tailored to individual needs rather than imposing a single model of intensity. The range of services includes, but is not limited to: Developing overall rehabilitation and recovery goals; Assisting individuals to make and keep appointments and escorting individuals to appointments a necessary; Promulgating an integrated health, mental health, co-occurring disorder approach in educating, linking, and assisting consumers in accessing needed mental and physical health, psychiatric and substance use services; Advocating and assisting individuals with gaining access to needed health and human; Providing health promotion services and medication education; Assisting with benefits/entitlements; Taking an active advocacy stance for people and teaching them to advocate for themselves whenever possible; Introducing the use of advanced directives and WRAP (Wellness Recovery Action Plan) and familiarization with rehabilitative skills training in areas relevant to their identified needs, wants and rehabilitative goals; Actively working to increase supported and competitive employment opportunities and linkages; Developing and maintaining family and community support; while assertively and persistently engaging in the community and working towards full stability and graduation to a less intense level of care within the continuum, of community-based services.

Clients must be 18 years of age or older and must have active Medicaid. The client must also meet the following criteria to be eligible for enrollment in Health Home Services: have diagnosis of DSM V diagnosis of mental illness or [2] chronic medical conditions or [1] chronic medical condition with the risk of developing another chronic medical condition. Conditions include mental health condition, substance use disorder, asthma, diabetes, heart disease, BMI over 25, HIV/AIDS, and hypertension.

B67, B54, B57

A, C, F, R, 2 or 3 trains

Jay Street/Metrotech; Clark Street

Brooklyn 2

Brooklyn and Queens

St. Charles Borromeo, Assumption, Sacred Hearts-St. Stephen, St. Boniface, St. James Cathedral-Basilica, St. Mary Star of the Sea, St. Paul and St. Agnes, Visitation

191 Joralemon Street
Brooklyn, NY 11201
 
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed

 

T: 718-722-6066
F: 718-722-6233
 

Yes

Provides individuals with linkages to our programs and services, as well as with linkages to other agencies when appropriate.

B25, B26, B38

A, C, F, R, 2 or 3 Trains

Jay St-Metrotech; Borough Hall

Brooklyn 2

Brooklyn and Queens

St. Charles Borromeo, Assumption, Sacred Hearts-St. Stephen, St. Boniface, St. James Cathedral-Basilica, St. Mary Star of the Sea, St. Paul and St. Agnes, Visitation

191 Joralemon Street
Brooklyn, NY 11201
 
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
 

 

T: 347-786-4814
F: 347-246-9620
 

The Justice for Juveniles Initiative provides support to young people in New York City who are involved in the justice system to identify youth with behavioral health needs. The program provides referrals for those who would benefit from treatment to the numerous services provided by Catholic Charities and by other agencies. Staff meet with young adults and their families at a variety of locations. The program’s position in the CCBQ Behavioral Health Services network enables it to provide seamless referrals and support in the boroughs of Brooklyn and Queens. Screenings and connection to integrated services include PTSD screenings, depression screenings, substance abuse counseling, parenting programs, job training, migration services, and more.

The program also advocates for youth to help the City understand the needs of young people involved in the justice system.

Individuals age 25 years and under who are involved in the justice system.

B25, B26, B38, B41, B45, B52, B62, B65, B67, B103

2, 3, 4, 5, A, C, F, R

Borough Hall; Jay St.-Metrotech

Brooklyn 2

All boroughs in NYC

St. Charles Borromeo, Assumption, Sacred Hearts-St. Stephen, St. Boniface, St. James Cathedral-Basilica, St. Mary Star of the Sea, St. Paul and St. Agnes, Visitation

155-55 Crossbay Blvd.
Jamaica, NY 11432
 
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed

 

T: 718-215-5423
F: 718-487-3392
 

Yes

Recovery case management and advocacy in Howard Beach. Services for residents in Howard Beach affected by Hurricane Sandy include developing a recovery plan to help resolve unmet needs, connection with appropriate recovery resources in the community and beyond, and advocacy through the NYC Build It Back program and other services.

Provided in partnership with the NYS Governor's Office of Storm Recovery (GOSR).

For residents in Howard Beach, Queens affected by Hurricane Sandy.

Q21, Q41, Q52

A

Aqueduct-North Conduit

Queens 10

Queens CD10; Howard Beach, Hamilton Beach, and Lindenwood

Catholic Charities Walk-In Centers

First Come, First Served during the Specified Hours at Each Location

Main Walk-In Center

Riverdale Osborne Walk-In Center

Jamaica Walk-In Center

191 Joralemon Street, 1st Floor
Brooklyn, NY 11201
Mon., Tue., Wed., Fri.: 9 a.m. - 4 p.m.
Thurs: 9 a.m. - 12 p.m.
440 Watkins Street
(Entrance on Riverdale Ave.)
Brooklyn, NY 11212
Monday: 9 a.m. - 12 p.m.
91-14 Merrick Blvd., 6th Floor
Jamaica, NY 11432
Tuesday: 9 a.m. - 4 p.m.
 

 

The Walk-In Center provides information about and referrals to Catholic Charities' network of programs and services, as well as to agencies and organizations outside of Catholic Charities.

Brooklyn and Queens

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