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DEPARTMENT: SERVICES FOR PEOPLE WITH DD
TITLE: QUALITY ASSURANCE SPECIALIST
CATEGORY: REGULAR / FULL TIME
PROGRAM NAME: SERVICES FOR PEOPLE WITH DD
ADDRESS: 225 BROOKLYN AVENUE, BROOKLYN, NY 11213
RESPONSIBILITIES:
- The QA Specialist works under the supervision of the QA team leader and has direct reporting access to the Director of Administration.
- Clear working knowledge of the Office of Mental Retardation and Developmental Disabilities (OMRDD) regulations pertaining to services provided in both residential, day habilitation and home and community based settings.
- Functions as part of the Quality Assurance Team that includes (2) Quality Assurance Specialists and a Quality Assurance Nurse.
- Conducts quality assurance reviews in an effort to identify areas of potential audit concerns, ensure audit readiness and compliance with standards set by OMRDD.
- Attend entrance and exit conferences during OMRDD survey visits; participate in follow-up meetings with management to develop plan of correction.
- Submits written reports and recommendations to help identify, correct and improve programs and processes to promote and ensure quality services to all consumers served.
- Review corrective action plans and ensure that criteria for OMRDD submission is met.
- Collaborate with QA Team Leader to compose and generate annual trend report.
- Conduct consumer and staff satisfaction surveys bi-annually and forward findings to Director of Administration.
- Attend OMRDD and agency provided trainings/ seminars to enhance skill level.
QUALIFICATIONS:
- Bachelor’s Degree in human services field or related field preferred.
- Minimum two years OMRDD experience conducting program reviews, writing and/or implementing OMRDD plan of correction.
- Excellent working knowledge of OMRDD regulations governing ICF, IRA and Day Habilitation, Supported Living and Medicaid service Coordination.
- Demonstrates excellent verbal and written communication skills.
- Strong organizational skills, ability to exercise sound judgment and manage multiple priorities are essential.
- Proficiency in MS Excel/ Access/ Power Point software program.
- Ability to travel to multiple sites as needed.
- Ability to work flexible hours including weekends as needed.
CONTACT:
Denise Gibson
PHONE: (718) 953-0029
FAX: (718) 363-2904
EMAIL: dgibson@ccbq.org
